Ratings & Reviews

Overall Rating

5(24 reviews)91.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

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submitted by Sarah M. - |Recommended: NoCannot wait to move out — The cleanliness of the buildings is atrocious. Amidst COVID-19, the building elevator has only been cleaned once. Using my own clorox wipes, after wiping main doorway handles, the clorox wipe was black. There is no fenced in dog area for the mass amount of dogs to play. The gym is never cleaned appropriately and is small. If I have to walk my dog at night, I don't feel comfortable being outside by myself. When I moved in, the apartment was not clean at all. Overall, for these to be considered luxury apartments, there's nothing luxury about them. There's complexes in the Falls that are nicer and at the same pricing point.
response from property -Sarah, Thank you for taking the time to post your review. We're so sorry you're disappointed with how clean we keep our community. Our goal is to provide a clean living environment that all of our residents can enjoy. Please let us know how we can continuously improve by contacting us. Best wishes, The Woodlands Apartments Management Team
submitted by Megan H. - |Recommended: YesClean, quiet, just what we needed — It is quiet, feels like a community, making it a home. The accessibility of all the amenities is what we were looking for in an apartment. It's also clean and updated.
response from property -Dear Megan, thank you for your reviews! We strive for the perfection so please let us know if there is any way we can serve you better! Thank you for making The Woodlands your home. The woodlands Management Team.
submitted by Manjunath P. - |Recommended: YesWonderful — It is the nice and salient apartment and everything is good here.
response from property -Dear Manjunath, thank you for the 5 star reviews! We are glad to hear that you love your apartment and are here if you need anything at all - just let us know! Warmest regards, The Woodlands Management Team.
submitted by Eric C. - |Recommended: YesQuiet well furnished Apartments — The apartments are well maintained and quiet. all the appliances you need. No complaints here.
response from property -Thank you for your wonderful review! We make it a point to create comfortable, nice apartments for our residents, and we are glad that you have noticed! Feel free to provide additional feedback.
submitted by Fernando G. - |Recommended: YesI really enjoyed the time living here — Clean, maintenance in time, friendly
response from property -We appreciate you taking the time to leave us a 5-star review, Fernando! We are happy to hear that we have been meeting your expectations. Thanks! The Woodlands Apartments Management Team
submitted by Eric M. - |Recommended: NoThe Woodlands townhomes are perfect — It's a nice clean, environment but beware our first year, the lease increase was 260 per month If you are ok with a 260 rent increase each year, this the perfect place for you
response from property -Thank you for reaching out, Eric. We're glad that you have experienced an immaculate environment while being a resident. We work hard to keep our community and grounds beautiful and well-kept. Please let us know how we can continuously improve by contacting us at thewoodlands@fred-inc.com. We would be happy to answer any questions you may have regarding pricing. Thanks again! Woodlands Apartments Management Team
submitted by Dawn S. - |Recommended: YesA great place to call home — Management is organized and on top of any request made. Once inside your apartment suite, you’d never know you lived in a rental. Private, homey and safe.
response from property -Thanks for the lovely review, Dawn! We appreciate your residency with us at your Woodlands home!
submitted by Emily B. - |Recommended: Yes. — .
submitted by Sarita H. - |Recommended: YesI look forward to coming home — I enjoy living at the Woodlands. My kitchen is my safe haven and I like having so many amenities at my fingertips. There are so many shopping locations nearby and I love the school district.
response from property -Thank you for leaving your review, Sarita. We are so happy to hear that you enjoy your home (and kitchen!) with us and we appreciate your residency!
submitted by Steve C. - |Recommended: YesGreat community — This is a great apartment community. I have lived hear six months and can't say enough about The Woodlands. The staff is amazing, professional, and genuinely nice people. I have used maintenance several times. I have never waited more than 48 hours. I have attended several community events. They are well organized and fun. The communication from the staff is excellent. People always complain about noise in apartments. That is just something you have to accept. Other than a little noise in the hallway, I rarely hear neighbors or outside noise. Some people complain that our rent is a little too high, but I say that you get what you pay for. For me, The Woodlands is worth every penny and more that I pay for rent. Super safe too. I have had my daughters and grand daughter visit several times and never felt concern for their safety. I would also like to mention that we recently had a change in the manager. It was completely seamless. As long as I live in the Milwaukee area, I will live here.
response from property -Thank you for taking the time to leave your review, Steve. We are so glad to hear that you enjoy our community, events, and staff! Please let us know if there is ever anything we can assist with, and we appreciate your residency with us!
submitted by Austin M. - |Recommended: YesVery pleased with apartment and complex overall. — Enjoyable on every level.
response from property -Thank you for leaving your review and recommendation, Austin! We hope that you continue to enjoy the community and your home with us - please let us know if there is anything we can assist with. We appreciate your residency!
submitted by Stephanie S. - |Recommended: YesGreat Place — We loved it here. Only reason we left is because we purchased a home. Staff was very professional and got back to us about any questions we had about re-renting our place once we purchased a home and helpful in general. Buildings are nice, new, and kept very clean. We could hear the dogs below us barking and sometimes the people above us moving around, but otherwise it was pretty quiet.
response from property -Thank you for taking the time to leave your review, Stephanie! We appreciate your previous residency and wish you the best for your future endeavors!
submitted by Jennifer D. - |Recommended: YesNew to Apartment Life — I'm very happy with the Woodlands and so is my dog and that makes me even happier Great place to live
response from property -Thank you for your review and recommendation, Jennifer! We are so happy to hear that you enjoy your home with us. Please let us know if there is anything we can ever assist with, and we appreciate your residency!
submitted by Tom G. - |Recommended: Yes Thunderstruck By The Great Customer Service — My wife and I have lived at The Woodlands for over two years now and we can't say enough about the staff at The Woodlands. It is truly a beautiful community-only to be followed by a staff that is friendly, helpful and has 100 follow thru Thank you to all for great and Consistent Customer Care We will be long time residents in this awesome community
response from property -Thank you for taking the time to leave your review, Tom! We are so happy to have you call our community home! Please let us know if there is ever anything we can help with and we look forward to your continued residency.
submitted by Lawrence L. - |Recommended: YesExcellant value Great location Friendly personnal. — Relaxed atmosphere, quiet, clean, reasonably priced.
response from property -Thank you for taking the time to give us your feedback, Larry! We are so glad to hear that you are enjoying your home at The Woodlands and appreciate your residency with us.

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